Withdrawal Problems

KYC Verification Delays

Know Your Customer (KYC) verification is required by most legitimate gambling sites to comply with anti-money laundering regulations. This process typically involves submitting government-issued ID, proof of address, and sometimes additional documents.

What to expect: Verification can take 24-72 hours, sometimes longer during peak periods. Make sure all documents are clear, valid, and match the information on your account.

Trade Holds from Steam

Steam implements trade holds as a security measure to protect against fraud. When you receive new items, they may be subject to a 7-15 day trade hold before they can be traded or withdrawn.

Important: This is a Steam policy, not something the gambling site controls. Trade holds apply to all new items regardless of where they come from.

Blockchain Confirmations

For cryptocurrency withdrawals, transactions must be confirmed on the blockchain. The time this takes depends on network congestion and the cryptocurrency being used.

Typical times: Bitcoin can take 10-60 minutes, Ethereum 1-5 minutes, but during high network activity, this can extend to several hours.

Site Security Checks

Gambling sites may flag unusual activity patterns for manual review. This can include:

• Large withdrawal amounts
• Rapid deposits and withdrawals
• Account activity that doesn't match normal patterns
• Multiple accounts from the same IP address

These checks protect both you and the platform from fraud, but they can cause delays.

What You Can Do

• Complete KYC verification before making your first deposit
• Be patient with trade holds - they're a Steam security feature
• Check blockchain status for crypto withdrawals
• Contact support if your withdrawal is pending longer than expected
• Keep all verification documents ready

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Need Help?

If you're experiencing withdrawal issues, contact the site's support team directly. For general questions, you can reach us at contact@strikepot.com